sauraa.

Shipping Policy

The terms of Delivery Policy must be understood. If you do not agree to the terms contained in this Delivery Policy, you are advised not to accept the Terms of Use and the Delivery Policy. The terms contained in this Delivery Policy shall be accepted without modification and accordingly, to be bound by the terms contained herein.

“Sauraa” is committed to deliver all orders with good quality packaging within a span of 5 to 7 working days (excluding Sundays & Public holidays) under normal circumstances. “Sauraa” makes all commercially reasonable endeavours to ensure that the product(s) are delivered to the end users in a timely fashion. To ensure that the order reaches in good condition, in the shortest span of time, we ship through reputed logistics companies.

Domestic –

  • Congratulations! We offer free shipping on all domestic orders.
  • Orders are delivered within 5 to 7 working days. Unless otherwise specifically mentioned in the product details.
  • Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. Address changes will not be accepted once the order is placed.
  • Our prices are all inclusive of taxes such as GST.
  • “Sauraa” partners with third party logistic service providers separate and distinct from “Sauraa”, to execute product(s) delivery to the end users. Details of the Logistic Partner who will be processing the delivery of the order will be provided to the end user through Email & WhatsApp along with the tracking number.
  • Prior to making payments for the purchase of product(s), the user should provide a shipping address. While entering shipping address details, the user should ensure to provide correct, complete and accurate information along with landmarks if any to aid delivery. “Sauraa” shall not, under any circumstance, be liable for any failure in delivery of the purchased product(s) arising out of the user’s failure to provide correct, complete and/or accurate information.

What if I have received the product in damaged condition?

If you have received the product in damaged condition or if the packaging is tampered before delivery, please record a video and notify us immediately on WhatsApp at +91-9315576244 or email us at hello@sauraa.com mentioning the Order ID.